Detailed Case Review
The client had been facing recurring drainage issues for several months, including slow drainage and unpleasant odours. Previous attempts to clear the system had provided only temporary relief, suggesting a deeper underlying problem. When DrainBoss was called in, our first step was to perform a full diagnostic inspection using our state-of-the-art CCTV crawler camera system. This allowed our engineers to assess the interior condition of the pipes in real time and accurately locate the cause of the obstruction.
The footage revealed a significant build-up of compacted silt, grit, and organic debris along a long section of the main line. This accumulation had drastically reduced the flow capacity and was at risk of causing a complete blockage if not properly addressed.
Our Response
To restore the system, our engineers deployed a high-pressure jetting unit capable of delivering up to 10,000 psi. Using a combination of forward- and rear-facing jetting nozzles, we systematically broke down and flushed away the compacted silt and sludge deposits. Care was taken to protect the pipework integrity throughout the cleaning process.
After completing the jetting, the system was re-surveyed with our CCTV camera to confirm that all debris had been removed and that the drain was structurally sound. The inspection confirmed a fully restored flow, with no residual obstructions or pipe damage detected. The entire operation was completed efficiently, without excavation or disruption to the property.
Outcome
The Reigate property’s drainage system was fully cleaned and restored to optimum performance within a single visit. Thanks to the combination of advanced diagnostic tools and high-pressure jetting, the root cause of the problem was eliminated rather than simply treated temporarily. The client was highly satisfied with the professionalism, clarity of communication, and precision of the DrainBoss team. With the system now free-flowing and documented through post-survey footage, the homeowner gained peace of mind and long-term protection against future blockages.
DrainBoss Comment: At DrainBoss, we believe in solving drainage problems at their source, not just addressing the symptoms. This Reigate project highlights the power of combining precision CCTV surveys with high-pressure jetting to achieve lasting results. It’s a safe, efficient, and non-invasive method that restores full system performance quickly and reliably — ensuring every customer benefits from a complete, professional solution.